Terms of Service

About Edenvale and these terms

This website is operated by JMB Beverages Pty Ltd (ABN 90 120 725 340), trading as Edenvale Beverages ("Edenvale", "we", "us" and "our"). These Terms of Service govern use of edenvale.com.au and orders placed through our Australian online store. These Terms should be read together with our Shipping Policy, Refund Policy and Privacy Policy.

Ordering and availability

When placing an order, please provide accurate and up-to-date contact, delivery and payment details. We will send an order confirmation using the details supplied. If an item becomes unavailable, we cannot fulfil an order or an error affects the order, we will contact you and address the situation in accordance with applicable law.

Prices, payment and promotions

Prices shown on the Australian online store are in Australian dollars and include GST where applicable. Discounts, shipping charges and the total payable are displayed during checkout. Special offers may have eligibility criteria, dates, product exclusions or restrictions on combining discounts, as stated in the relevant promotion. Promotional conditions do not remove statutory consumer rights.

Delivery, collection and returns

Information about delivery charges, dispatch, tracking, Click & Collect and any redelivery arrangements is in our Shipping Policy. Our Refund Policy explains how to report a problem with an order and the remedies that may apply under Australian Consumer Law.

Permitted use of the website

You may use the website for lawful browsing and shopping. You must not attempt unauthorised access, deliberately interfere with website operation, introduce malicious software or misuse another person’s information.

Intellectual property

Our brand names, trademarks, product descriptions, images, designs and other website content are owned by Edenvale or used with permission. You must not reproduce or commercially exploit this material without permission, except as permitted by law.

Third-party services and links

Our website may provide links to services operated by third parties. Their terms and privacy practices may differ from ours. Where Edenvale has obligations to you under applicable law, those obligations continue to apply.

Your statutory rights

Nothing in these terms excludes, restricts or modifies a consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified under Australian law.

Updates and contact

We may update these Terms of Service from time to time. The latest wording will be made available on this website. For enquiries, please email shop@edenvale.com.au or call (02) 9477 7346.